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FAQs

PRODUCT/ARTWORK

Q: DO YOU HAVE ARTWORK OF [aircraft make/model]?
A
: This is the most frequent question I get asked. I have a big list of aircraft I would like to render. If there is an aircraft you would like to see artwork of, please don’t hesitate to send a message.

Q: CAN I REQUEST AN ARTWORK/DESIGN IDEA OR COMMISSION?
A
: You may, but my list of ideas and to do’s is already quite large right now. I work at my own pace so there is no guarantee that I will ever actually render a suggested idea. As for commissions, I cannot accept them at this time.

Q: CAN I REQUEST ARTWORK OF A SPECIFIC SQUADRON OR AIRCRAFT?
A
: While I would love to render art showcasing famous squadrons or aircraft, there is the issue of copyright and permissions. Some of them are public domain while others are not, and it’s been difficult to find a good answer on this. I am continuing my research and contacts to understand my options. And, if I have the opportunity to do so, I will definitely feature the specific artworks.

In addition, if you happen to be the copyright owner of a squadron marking or particular aircraft, I would love to hear from you!

 

WEBSITE & ORDERING

Q: ANY CHANCE OF SALE EVENTS OR DISCOUNTS?
A: In a world of 24/7 discounts everywhere, I like to keep discounts as a limited opportunity, as it should be. Holidays usually call for such events, so check back now and then or follow on my social pages for Volitant Visuals.

Q: COOKIES? SHOULD I BOTHER?
A
: Well, I understand if you’re on a carb diet, there’s always low-carb alt- Oh... Cookies must be enabled for the shopping cart feature to work, so that you can order your prints without issue! If you are curious about internet cookies, feel free to visit this link: whatarecookies

 

SHIPPING & HANDLING

Q: I HAVE QUESTIONS ABOUT THE SHIPPING PROCESS (PRODUCTION TIME, SHIPPING TIME, INTERNATIONAL SHIPPING, ETC.).
A: No problem! Visit the Shipping & Handling page for all the details.

Q: I DIDN'T GET A TRACKING NUMBER!
A: Usually, they are emailed to you once the item has finished production and shipped out. Sometimes, the tracking info given can be presented differently based on who is delivering your package (USPS, UPS, FedEx). If you still cannot find it, please contact me.

Q: YOU DO SHIP INTERNATIONALLY?
A: Of course! But, bear in mind, shipping times can take a while, and customs taxes and duties are your responsibility.

 

OTHER STUFF

Q: HOW IS YOUR BUSINESS AFFECTED BY THE COVID-19 SITUATION?
A
: As of July 2021...I have noticed that operations are in full swing, meaning there are little to no delays from what customers have experienced.

Q: TERMS AND CONDITIONS?
A
: The Terms page can be accessed via the Specs pull-down tab at the top.